Privacy Policy

Last Updated: 23 August 2026

1. Who We Are

My Aayurveda respects your privacy and is committed to protecting personal information collected through our website and services.

Legal Entity Name: MY AAYURVEDA
Address: 5, PONCHI MOHOLLO, JUNATHANA, Navsari, Gujarat-396445
Privacy Email: Info@myaayurveda.health
Phone: +91 97370 66336

2. Information We Collect

Name, email address and mobile number.
Billing and shipping address.
Order, transaction and customer-service information.
Account/login information, where an account is created.
Marketing preferences and subscription information.
Information voluntarily submitted through contact forms, reviews or support requests.
Technical information such as IP address, browser/device information, pages visited, timestamps and referral information.
Cookie and similar technology data, depending on the tools enabled on the website.

3. Payment Information

Payments may be processed by third-party payment providers. Depending on the method used, the provider may process card, UPI, banking or transaction information. My Aayurveda does not intend to store complete payment credentials unless specifically required and lawfully permitted.

4. Why We Use Personal Information

Process and fulfil orders.
Deliver products and provide order updates.
Provide customer support.
Process returns, refunds and replacements.
Maintain accounts and customer records.
Prevent fraud, abuse and unauthorized activity.
Improve website performance and customer experience.
Send marketing communications where permitted and based on required consent.
Meet legal, tax, accounting and regulatory obligations.

5. Consent & Marketing

Where consent is required, My Aayurveda will seek appropriate consent before using personal information for the relevant purpose. You may withdraw consent for consent-based processing or opt out of promotional communications, subject to applicable law. Transactional communications required to fulfil an order may still be sent.

6. Cookies

The website may use cookies for essential functions, cart/session functionality, preferences, analytics and, where applicable, advertising/marketing measurement. Where consent is required for non-essential cookies, appropriate consent controls should be provided.

7. Sharing Information

We may share relevant information with service providers needed to operate the business, such as payment processors, couriers, hosting providers, IT providers, analytics providers, email/SMS/communication providers, professional advisers and authorities where legally required.

8. Data Security

We use reasonable technical and organizational measures to protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary for order fulfilment, customer support, accounting, tax, legal, fraud-prevention and dispute-resolution purposes, subject to applicable law. Where information is no longer required, it may be deleted, anonymized or securely disposed of.

10. Privacy Rights & Requests

Subject to applicable law, individuals may have rights to request access to, correction of, deletion of or other action regarding their personal information, and may withdraw consent where processing is consent-based. Requests should be sent to [PRIVACY EMAIL]. We may verify identity before acting on a request.

11. Children’s Privacy

The website is intended for adults. We do not knowingly seek personal information from children where collection is prohibited by applicable law.

12. Third-Party Websites

Links to third-party websites are governed by those third parties’ own policies.

13. Security Incidents

Where required by applicable law, My Aayurveda will take appropriate steps to investigate, contain and address personal-data breaches and provide required notifications.

14. Changes to this Policy

We may update this Privacy Policy when our business, technology, services or legal obligations change. The updated version will be posted with a revised date.

15. Contact