Last Updated: 23 August 2026
Customer Support
My Aayurveda
Legal Entity: [LEGAL ENTITY NAME]
Address: [FULL BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]
Phone: [PHONE]
Business Hours: [DAYS & HOURS]
Grievance Officer / Responsible Contact
Name: [NAME]
Designation: [DESIGNATION]
Email: [GRIEVANCE EMAIL]
Phone: [PHONE]
Address: [ADDRESS]
Customers may use the above contact details for complaints relating to orders, products, returns, refunds, website use, privacy or other customer-service concerns. Complaints will be handled in accordance with applicable law and the nature of the issue.
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- Privacy Policy
- Terms & Conditions
- Shipping Policy
- Refund & Return Policy
- Disclaimer
- Contact Us / Grievance Redressal
Checkout Consent
Recommended checkbox text: “I have read and agree to the Terms & Conditions and Privacy Policy.”
Policy Implementation Checklist
- Replace all [PLACEHOLDER] fields with actual legal/business details.
- Confirm the exact legal entity that owns/sells the products.
- Confirm FSSAI licence/registration details and the regulatory category of each product.
- Review every product claim and advertisement against the applicable FSSAI claims framework.
- Define the exact return window and eligible/non-eligible conditions.
- Define actual shipping processing and delivery timelines.
- Confirm the payment gateway and courier/shipping partners.
- List actual analytics, cookies, Meta/Google tags, email/SMS/WhatsApp tools used on the site.
- Add a cookie-consent mechanism if required for the technologies used.
- Add the actual grievance contact information.
- Ensure product labels, website descriptions and advertisements do not contradict each other.
- Have the final version reviewed by an Indian legal/regulatory professional before publication.
